Frequently Asked Questions
Everything you need to know about our premium fashion collections.
What is the standard shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your materials sustainably sourced?
Yes, Ghirelli is committed to ethical fashion. We use organic cotton, recycled polyester, and partner with certified fair-labor factories to ensure high-quality, responsible production.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to our tracking page to monitor your delivery progress.